Human Resources Management

Emotional Intelligence greatly influences social effectiveness of the manager. People with higher intelligence reveal more strengths and positively contribute to the organizational climate and work efficiency:

• Low Emotional Intelligence
  • Aggressive, demanding, egotistical bossy, confrontational
  • Easily distracted, glib, selfish, poor listener, impulsive
  • Resistant to change, passive, unresponsive, slow, stubborn
  • Critical, picky, fussy, hard to please, perfectionistic
• High Emotional Intelligence
  • Assertive, ambitious, driving, strong-willed, decisive
  • Warm, enthusiastic, sociable, charming, persuasive
  • Patient, stable, predictable, consistent, good listener
  • Detailed, careful, meticulous, systematic, neat